Privacy Policy

Race Casino Privacy Policy

We are committed to protecting your personal data and ensuring that it is handled with care. This privacy policy sets out how we collect, use, and protect the information you provide when using our website or services.

What Information Do We Collect?

When creating an account on Race Casino, you will be asked for some basic personal details such as name, email address, date of birth, and location. This is to ensure that we can verify your identity and age restrictions on certain games or promotions. We also collect technical information about your device and browsing behavior when you interact with our website.

How Do We Use Your Information?

We use the personal data collected from account registration for identification purposes only. We do not share this information with third-party companies without explicit consent. The technical information we gather is used to improve user experience, troubleshoot issues, and optimize the performance of our website and services.

Who Has Access to My Data?

Race Casino takes security measures seriously. Only authorized personnel within Race Casino have access to your data for legitimate purposes such as providing customer support or managing account-related activities. We do not share your personal information with external companies unless it is required by law or necessary for the delivery of our services.

How Long Do You Store My Data?

We retain personal and technical data for a reasonable period, considering applicable laws and regulations related to online gaming in Canada. However, we do not store sensitive financial details such as payment method information, card numbers, or bank account numbers on our servers at any time.

Cookies & Tracking Technology

Our website uses cookies and similar technologies (such as web beacons) for performance improvement and user experience optimization purposes only. These technologies collect non-personal data about your browsing patterns but do not store personal details such as names, addresses, phone numbers or email IDs.

Data Transfer & Third-Party Sharing

Some technical information may be shared with our third-party service providers to analyze website traffic, improve services, and prevent security threats. However, we ensure that the identity of users remains anonymous in these processes, adhering to applicable data protection regulations.

Changes to Our Privacy Policy

We are committed to updating this policy as necessary based on regulatory changes or improvements in technology. When revisions occur, you will find out through updates at our website. It is your responsibility to stay informed about any modifications by regularly reviewing the privacy notice available here and/or communicated through email notifications when registering an account.

Your Rights Under Canadian Law

As a resident of Canada using Race Casino's online services, you are entitled to various rights under applicable data protection laws such as access, erasure, restriction, objection to processing, correction, portability of personal data, and the right to opt out. Please contact our dedicated support team via email or through live chat on our website if you have any questions regarding your rights.

Contact Information & Reporting Concerns

If you need further information about this policy, require assistance with managing your account details, encounter technical difficulties, or suspect an unauthorized disclosure of personal data has occurred, please contact us.

We will do our best to handle and resolve any issues you raise in accordance with applicable laws and guidelines related to online gaming.